Our Response to COVID-19

March 19, 2020 / Posted by bbrandenburg

As a result of the recent outbreak of the novel Coronavirus (COVID-19) all Americans and businesses are being asked to band together to reduce the impact on our lives and our economy.  We want to let you know that we are working hard to be sure that you have the resources you need throughout this challenging time.  We want to be sure that we keep both you and our team-members safe as we comply with national guidelines to limit the outbreak.  We are committed to maintaining our service levels and being available to assist you.

We have many of our team-members working remotely, and we have moved most of our meetings to phone calls in an attempt to prevent or slow contagion.

We have improved our technological capabilities allowing you to control many aspects of your insurance through our secure portal.  For more information on our secure client portal you can call or email us, or visit https://www.inproagent.com/resources/client-login

Additionally, we will be delivering all commercial insurance policies via this secure portal in an effort to reduce the risk of contagion while also expediting delivery to you.   

Our website www.inproagent.com also has contact information of carriers, information on claim filing, contact info for billing inquiries, as well as links to our resource library and portal.

Your account manager or agent can be reached at their regular phone numbers, our main number, or via email.  We are available to you.

We have received many phone calls with questions about coverage and the impact on business.

We encourage you to follow national guidelines to keep yourself, your loved ones, your employees and your colleagues safe.  Information regarding the virus and the guidelines can be found at:

                DHS – www.dhs.gov

                CDC – www.cdc.gov

                MDHHS - www.mighigan.gov/coronavirus

Stay safe and let us know if you need anything!